Writing & Research
Contextualizing Experience
Research
The Help Desk as a Community-Building Tool for Online Professional Development
Published by The Journal of Interactive Technology & Pedagogy (JITP), this co-authored paper explores how the inclusion of designated online “help desks” can enhance content-rich online professional development events by mitigating participant frustration and isolation while amplifying community building by navigating technical and program queries as co-learning, collaborative journeys. Based on my experience with the Media Education Lab’s 2020 Summer Institute in Digital Literacy (SIDL).
Read the full article here.
Book Review
De/constructing Literacies: Considerations for Engagement
The pre-publication of my review of Canadian professor and researcher, Dr. Amélie Lemieux’s 2020 book, De/Constructing Literacies: Considerations for Engagement. Dr. Lemieux’s focus on literacy and comprehension as a multimodal, multidimensional experience and relationship with our external environment sets a precedent for reframing our current expectation and evaluation of what and how we learn.
Read the full article here.
Building Bridges
Game & Research
Research and writing on a year-long effort to understand the value of social spaces for LGBTQ+ communities and how they play into personal identity.
How Diversity and Language Will Change Justice
An op-ed for Chicago Talks on the advantage of varied experience and perspective for judges.
Effective Communication for Effective Project Management
Hint: It’s about expectations.
Design + Personality = Love
Thoughts on research and design to bring out an organization’s most loved personality traits.
Use of Social Skills in applying Emotional Intelligence
A dive into the popular elements of Emotional Intelligence and what I believe really makes it relevant.
“...cross-departmental collaboration and strategic leadership...”
“Serene’s thoughtful approach to cross-departmental collaboration and strategic leadership allowed our specialized membership groups to thrive during a comprehensive rebranding campaign, engaging with both internal teams and external stakeholders throughout the design process.”
—Alison P., Director of Major Gifts